Shipping policy

SHIPPING POLICY

Order Processing

All Soulfullness Co products are made to order. Please allow time for your order to be produced before it ships.

Shipping & Delivery

Shipping times vary depending on the product, destination, and fulfillment location. Estimated delivery times shown during checkout are estimates and are not guaranteed.

Once your order ships, tracking information will be provided when available.

Shipping Costs

Shipping charges, when applicable, are calculated and displayed at checkout before your order is completed.

Delays

Delivery may occasionally be affected by carrier delays, weather, holidays, customs, or other circumstances outside of our control.

Incorrect Shipping Addresses

Customers are responsible for providing a complete and accurate shipping address when placing an order. Please contact us as soon as possible if you notice an error in your shipping information. We cannot guarantee that an address can be changed once an order has entered fulfillment.

International Orders

International orders may be subject to customs duties, taxes, or import fees depending on the destination country. Where applicable, these charges may be the responsibility of the customer unless otherwise indicated at checkout.

Questions

For questions about your order or shipping, contact us at soulfullnessco@gmail.com.